Global Management Services
FLO’s network, your peace of mind
Our Global Management Services (GMS) ensure your stations stay up-to-date and visible to EV drivers. We’ll even take care of your billing process, and you’ll be free to focus on your business.
- Avoid issues – Keep your charging stations up and running with FLO’s remote monitoring, and software and firmware updates.
- Maximize uptime – FLO is a leading North American EV charging network with an impressive 98% uptime across its network.
- Enjoy peace of mind – We’ll take care of your charging stations so you can focus on what matters for you: managing your business.
Unlock your charging stations’ full potential
FLO’s Global Management Services give you complete control of your EV charging stations.
Integrated payment system
Just select your fee. FLO handles the entire billing process, saving you precious time. Our network-connected stations include a PCI-DSS compliant payment system that allows for the management of credit card transactions through the mobile application.
Future-proofed stations
Your GMS license ensures that FLO’s network-connected station software and firmware automatically updates your chargers to accommodate the next generation of EVs. To ensure the best connectivity, FLO will also upgrade the communication gateway’s hardware, when needed, at no additional cost.
Online presence
All public network-connected stations are displayed on the FLO website and in the FLO app using our real-time mapping software. These stations are also integrated into third-party platforms, making them easy to locate within most EV network apps.
Session authentication options
Activate your network-connected FLO stations from anywhere by using the FLO app or your FLO card.
Remote station monitoring
FLO’s Network Operations Center proactively monitors every network-connected station’s activity. They’ll identify and resolve any potential issue to ensure maximum uptime.
Owner web portal
This portal gives you a handy dashboard to control station access or restrict charging to specific drivers. It even provides you with a snapshot of your charging stations, including usage and revenue.
Roaming services
FLO has roaming agreements with some of North America’s largest EV charging networks. That’s why a single FLO membership gives you access to thousands of EV charging points.
24/7 driver support
EV drivers can obtain immediate assistance in accessing a charger, no matter the time of day, directly from FLO.
Frequently asked questions
We’ve put together the more commonly asked questions about FLO’s Global Management Services. Can’t find the answer you’re looking for? Please don’t hesitate to contact us.
Do I need to sign a contract for the Global Management Services?
The Global Management Services (GMS) is acquired at the time of purchase of your charging stations. With this purchase and its payment, you accept the terms and conditions attached to the GMS and no contract is necessary.
What are the costs associated to the GMS?
There is a fixed cost per charging station that is different between Level 2 and DC fast chargers. Contact your sales representative to find out how much it would cost for your deployment.
Can I only renew my subscription for one year?
Yes, but we recommend that you renew your GMS subscription for several years to protect yourself from price increases.
Related Resources
Learn more about GMS
For a worry-free charging station experience
FLO’s Global Management Services provide industry-leading support, and a full range of services. They’ll ensure your EV charging stations are always ready to charge.
FLO operates one of the largest EV charging networks in North America for drivers to plug in wherever they are: at home, work or on the go.
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